[Ltg] FW: HAIL Seminar *Reminder* (26th March): Associate Professor Gloria Mark, Univeristy of California, Irvine, USA

[Stephen.Wan@csiro.au]

> -----Original Message-----
> From: owner-HailSeminars@cmis.csiro.au 
> [mailto:owner-HailSeminars@cmis.csiro.au] On Behalf Of 
> Lampert, Andrew (ICT Centre, North Ryde)
> Sent: Wednesday, 24 March 2004 2:30 PM
> To: Hail Seminars
> Subject: HAIL Seminar *Reminder* (26th March): Associate 
> Professor Gloria Mark, Univeristy of California, Irvine, USA
> 
> 
> 
>                       H.A.I.L. Seminar series
>                           CSIRO ICT Centre
>                    http://www.ict.csiro.au/HAIL/
> 
> 
> Title:          "Constant, Constant, Multi-tasking Craziness":
>                     Managing Multiple Working Spheres
> 
> Speaker:        Associate Professor Gloria Mark
>                 Department of Informatics
>                 School of Information and Computer Science
>                 University of California, Irvine, USA
> 
> Date:           *** NOTE UNUSUAL DAY AND TIME ***
> 
>                 Friday 26th March 2004 at 10am
> 
> 
> Location:       CSIRO Conference Room,
>                 Building E6B, Macquarie University.
> 
> 
> Video:          If you can't make it to the seminar, you can request
>                 to have it video-recorded (if the speaker agrees).
>                 Prior to the seminar, send us an email with your name,
>                 postal address and the author/title of the seminar you
>                 want to be recorded.
> 
>                 Video recordings are available in Windows Media format
>                 on CD-ROM or VHS (please send a blank VHS tape).
> 
> Abstract
> 
> Most current designs of information technology are based on 
> the notion of supporting distinct tasks such as document 
> production, email usage, and voice communication.
> 
> In this talk we present empirical results that suggest that 
> people organize their work in terms of much larger and 
> thematically connected units of work. We present results of 
> fieldwork observation of information workers in three 
> different roles: analysts, software developers, and managers.
> 
> We discovered that all of these types of workers experience a 
> high level of discontinuity in the execution of their 
> activities. People average about three minutes on a task and 
> somewhat more than two minutes using any electronic tool or 
> paper document before switching tasks.
> 
> We introduce the concept of working spheres to explain the 
> inherent way in which individuals conceptualize and organize 
> their basic units of work. People worked in an average of ten 
> different working spheres. Working spheres are also 
> fragmented; people spend about 12 minutes in a working sphere 
> before they switch to another. We argue that design of 
> information technology needs to support people's continual 
> switching between working spheres.
> 
> 
> 
> Short resume
> 
> Gloria Mark is an Associate Professor in the Department of 
> Informatics, School of Information and Computer Science, 
> University of California, Irvine.
> 
> She received her Ph.D. in Psychology at Columbia University 
> and then worked as a research scientist at the Electronic 
> Data System Capture Lab, one of the first electronic meeting 
> room environments.  She then worked at the German National 
> Institute for Information Technology (GMD) in Bonn, Germany 
> from 1994-2000. She joined the faculty at UC Irvine in 2000.
> 
> Her research focuses on the interaction of technology and 
> human behavior in the area of Computer-Supported 
> Collaborative Work. She mainly investigates how social 
> practices are impacted by technology use in distance 
> collaboration.  She applies both laboratory and field study 
> methods in her work.
> 
> Other research interests include technology adoption by 
> distributed teams, empirical studies of requirements 
> analysis, collaborative information visualization, and time 
> management in information work. She serves on the editorial 
> boards of Computer Supported Cooperative Work, and e-commerce 
> Quarterly, and has served on numerous program committees and 
> also reviewing panels for the National Science Foundation.
> 
> 
> ----------------------------------------
> The HAIL Seminars' URL:
> http://www.ict.csiro.au/HAIL/
> 
> Contacts:       Andrew Lampert
> Address:        CSIRO HAIL Seminars, Locked Bag 17, North 
> Ryde NSW 1670
> 
> Phone:  (02) 9325 3100
> Email:  Andrew.Lampert@csiro.au
> 
> 
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