Division of Information and Communication Sciences

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CTS Documentation for CTS Staff

If you can't find the answers you're looking for here, either e-mail help@ics.mq.edu.au, phone 9850-9553, or visit our Helpdesk. We are unable to provide support during weekends or public holidays.

Help Desk

• Equipment Bookings

Wireless Network

• Connecting to Wireless
• Wireless cards on loan
• Printing

File Access

• Saving personal files
• Accessing personal files
• Tertiary Storage Arrangements
• Linux to Windows file sharing
• SSH: Secure shell or Telnet
• WinSCP: Secure copy or FTP
• Secure password-less logins
• Personal web publishing
• WebDAV (WebCT Unit Pages) via NetDrive
• Accessing the teacup Oracle database from wireless or off-campus

Accounts

• FAQ on Student Accounts
• Usernames & Passwords (ICS-ID)
• Secure Passwords

Microsoft Developer Network Academic Alliance

• Outline

CTS Services

• Unix systems
• Using CVS
• CTS statistics
• PABX functions
• Webevent calendars
• Available software
• Download software (requires login)
• VPN
• Installing AMIS for Windows
• Installing Finance One for Windows

Policies

• CTS Policies
• Code of Conduct
• Network Usage